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Help & Support | BuddyWeb

Help & Support

Help & Support

You protect your computer buddyweb protects you
Fight internet temptation - For maximum protection use buddyweb


What does buddyweb do?

Once installed, buddyweb will monitor all the websites that you or other users of the computer visit. Those website addresses are saved on our server and emailed weekly to a reviewer of your choosing. This provides effective monitoring of websites your computer visits.

My computer is shared with other people. Will buddyweb still work?
Each user may access any computer where buddyweb is installed and a log of their own internet use will be created and sent to their reviewer. buddyweb can be downloaded onto additional computers at no extra charge.

Does buddyweb work with any browser?
buddyweb works with all the common browsers e.g., Internet Explorer, Firefox, Opera, Netscape, Safari, Chrome, Flock and AOL.

Does buddyweb monitor usage when private browsing is switched on?
Yes. Private browsing prevents web history being stored only on your own computer. However buddyweb will record all internet usage on our server even if private browsing is switched on.

Which version of Windows does buddyweb work with?
buddyweb will work with Windows 2000, Windows XP and Vista. (Windows 7 coming soon).

How much does buddyweb cost?
The first username on the account costs £4.99 per month, with an option to pay yearly for £53.89 – that’s only 15p per day. Additional usernames on your account costs only £0.99 each per month. You may assign a username for each member of family or staff.
Each user may access any computer where buddyweb is installed and a log of their own internet use will be created and sent to their reviewer. buddyweb can be downloaded onto additional computers at no extra charge.

How do I pay?
You can pay with your debit card, credit card or through your paypal account.

How do I subscribe?
To subscribe to buddyweb all you need is your email address, the name and email address of your reviewer & a credit or debit card for payment of the service.
You will be asked to create a username and password for your account, and to choose the person to be your reviewer. After enrolling please tell your reviewer to expect an email from buddyweb which will instruct them on how to register as your reviewer.

I can’t remember my username or password.
To recover a password, click "Forgot password?" on the Sign in page. Then type in the email address you used when signing up. Click "Send". You will receive an email with a new password, which you can change when you sign in.

Can I use buddyweb on other computers using my same username?
Yes. There is no extra charge to use buddyweb on additional computers. The cost is per user, not per computer. You can log in with your username on your computer at home at work or any other computer you use.

Can I view my own report?
You can view a live report of all the users registered by visiting the member area.

How do I cancel my buddyweb account?
You can cancel your account by emailing us using the link below.

If you cannot find the answer to your questions, please contact us